
I can't write in detail about what happened today (due to confidentiality reasons), but I have a need to write about it in a general sense.
After 3 good days of work last week where I was feeling more confident and competent, I was surprised with a psychiatric bombshell of sorts today. It started off a normal workday, boring even. I only had two appointments scheduled today. My first appointment didn't show up or call. That was at 11:00am. I wouldn't have another appointment until 2:00. My lunch time rolls around at noon. As I'm preparing my lunch in the microwave, the receptionist up front sees me and says I have a call that sounds urgent. Of course, 'urgent' is quite relative in community mental health and so I asked her if I could call whoever back in 10 minutes after I finished eating. She decided to transfer the call to someone else since I was busy. After I finished my lunch, R. comes into my office and tells me we have a crisis on our hands. I decide to cancel my 2:00 appointment.
R. got a call from a social worker at a nearby hospital saying that a client of mine was there due to suicidal ideation. I have only seen this client once about a week ago and the client did not seem suicidal at the time, so I wondered what was going on. I proceeded to talk to R. about the protocols for a situation like this, as I have never dealt with a suicidal client situation before. Honestly, the topic of suicide has always been an uncomfortable and intimidating one for me. I know as a therapist I am supposed to be comfortable with any kind of unpredictable crisis that may arise, but suicidal tendencies in people freak me out a bit. Maybe because I have a fear that if someone were suicidal and I had to intervene, what if nothing I said or did would save them from doing it, ya know? Fortunately, I had great supervision on this tough case today. Seeing as 1.) I didn't have a car to get to the hospital and 2.) I've never done a suicidal psych assessment at a hospital ER before....my supervisor and I went to the hospital together to see if this client needed to be admitted to the psych department there for further observation.
We get to the hospital and it's pretty nice for a hospital, seeing as I don't really like hospitals. They intimidate me. I guess because I equate them with more negative experiences for people than positive ones. Anyone who can work at a hospital has my immediate respect, because talk about total unpredictability and work stress! I must say though, it wasn't as dramatic as I had imagined in my mind once I was there. Most of my inner stress came from the fact that I had no idea how it was going to play out and the process of how to do this psych eval. I couldn't stop thinking about how grateful I felt to have my supervisor there. Anyway, back to what I was saying....
J. and I walk through the black striped doors of the ED (Emergency Department). We walk to the nurse's station and J. asks where we can find Client X. The nurse points to Room Y. My supervisor and I walk into the room. The client is sitting there watching CNN on the tv near the ceiling. We start talking to Client X (mainly J. was talking to the client), gathering more information on what led up to the suicidal ideation and need for (voluntary) hospitalization. J. and I were in there with Client X for about half an hour to 45 minutes. It was determined Client X was definitely in need of a psychiatric bed there in the hospital and I also made my own therapeutic recommendations for when Client X gets out of the hospital.
J. and I tell Client X that we have to call the county for hospital authorization (so the client would be approved for a psychiatric bed), but that we'll be back in a little while to let Client X know what's going on. J. tells me the next step is to find the psych bed coordinator guy (not sure his actual job title) to tell him what's going on and to see if a bed is even available if/when we get approval from the county. We chat with him for 5 to 10 minutes, then I go over to a nearby desk phone to call someone in county. I was quite nervous, but again, glad J. was by my side and prepped me with what kind of questions County Guy was going to ask. I also had the client's crisis plan info in front of me, as well as the info on psych meds and other stuff we gathered from X's eval. The call probably lasted about half an hour. County Guy was helpful and patient with me, as I sometimes had to cup my hand over the phone to ask J. certain details I was unclear about. County Guy got the number of the phone I was on and told me he would call me back shortly to let me know if a bed would be approved for the client or not.
J. and I hung out by the desk, talking for about 10 minutes about different court appearances and psych evals at hospitals she has had to do over the years while we waited for a call back from County Guy. As she shared her experiences, I secretly wished this to be the first AND last time I'll have to do something for a client in any kind of public sector. Seeing as I work in a community mental health setting, it's doubtful to impossible I won't face something like this again. Still, one can hope!
County Guy called back and granted authorization. We were good to go! J. and I let Client X. know a bed would be available in the next half hour and I was given the name of a discharge planner to talk with tomorrow.
I made it through my first ER crisis intervention.